We were referred to Tiffany Mark to update our company’s website we had developed and maintained in-house since starting our small business. We were looking to update our company website to be more user friendly and compatible with mobile devices and media. This was beyond our in-house abilities so we contracted with Tiffany to complete this upgrade and provide training for us to maintain the website once the upgrade was completed.
From the outset, Tiffany was very eager to understand our business model, product lines and customer base. Based on an initial meeting, Tiffany formulated a plan and provided us with suggestions, options and a clear path to the upgrade. In a timely manner, she implemented a new website to allow us to add new items as our product lines and services expanded. The basic theme and feel of our website was maintained for customer continuity, but the end result is a better customer experience with new features we did not have in the past.
With minimal training from Tiffany, were were able to maintain the website going forward. Throughout the whole process Tiffany was in regular contact and always provided prompt responses to questions or changes we asked for.
In the year following this upgrade, if we ever had a question about our website, Tiffany always responded promptly to our calls or emails and provided the answer or the further upgrade we requested. It is very reassuring to know Tiffany is so accessible when we need help. Our customers expressed they liked our new website and the growth in our business across Canada has proven it works.
I highly recommend Tiffany without reservation to help you and your company get the most out of your web presence.